3rd Line Support Engineer

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Location Milton Keynes, Buckinghamshire
Date Posted September 3, 2017
Category 3rd Line Support
Job Type Full-time
Job Code cg5834-3RDline

Description

 

 3rd Line IT Support Engineer

Milton Keynes

£35,000 + Full Benefits + Training

This is an excellent opportunity for you, an experienced IT Support Engineer, 3rd Line Support Engineer, to join a leading organisation to carry out internal IT Support for all users in the UK and some Europe.

In order to be successful, you should have:

  • Excellent all-round IT-technical knowledge.
  • Most have a good understanding of ERP systems.
  • Deep server and/or network skills.
  • Strong knowledge within security, preferably Trend Micro.
  • At least one special competence area with very deep knowledge.
  • Good knowledge with SQL.
  • Structured at work, customer focused, team oriented
  • Flexible and able to work as the business requires
  • Provide solid 1st to 3rd line support (desktop and infrastructure)
  • Proactive in looking for solutions to re-occurring issues
  • Excellent trouble shooting and problem-solving skills
  • Strong documentation and communication skills
  • Ability to communicate to all levels of staff
  • Ability to prioritise workload in accordance to agreements and the SLA
  • Keep up to date and take an active interest in new technology and solutions available
  • Work towards a continued professional development through seminars and education

In addition, you must have

·         Must have driver license.

·         Must be willing to travel when needed (e.g. once a month, in Europa)

If you are an experienced 3rd Line Support Engineer with excellent IT Support skills, in or around Milton Keynes, then please send your CV to me today. 

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